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Discussion Starter · #1 ·
Hey all;

I own a 2013 Chrysler 200 and cannot for the life of me update my radio.
radio is RHR
steps I have taken:
Drive is formatted as a fat32
File is extracted to USB drive
Drive is plugged into USB that is below the radio
And it won’t update, no info on screen.
any tips on getting this update to take? I am Unable to use Bluetooth in my car and hoping this update will fix that.

2016 Chrysler 200 S, 1998 Sebring JX
2,227 Posts
Welcome to the forum. What version is the software (see Repair Procedure below)?
The radio has to fall asleep, then awaken to show its current software level (see Verification below).
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A Bluetooth issue may not be in the radio. There is a TGW (telematics gateway) and HFM (hands-free module) outside the radio that handle the 'hands-free' duty.
HFMs have caused trouble and are addressable with the scan tool. Some have had (dealer-only) software updates. Some get replaced. Always diagnose first.
This TSB may not apply to your car, but the HFM can show fault codes. If it has lost communication after a reboot, it may need replacement. Always diagnose first.

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