[monacoman]

On a 2012 Limited convertible, top stuck between up and down. Error message says "convertible top not secured". Switch is dead any suggestions. Cargo shield is up and locked.

 

[Chris41]

Check your manual and see how you can manually move it. I'm not sure if you'll be able to lock into place?

 

[Dale_K]

You might want to try the Sebring/200 convertible forum.

http://www.sebringclub.net

I have a 2012 200 convertible but I don't have an answer for your question. There are ways for service techs to manually lower a stuck top. I found the following in the owner's manual regarding emergency operation of the top....

Emergency Bypass Mode (To Raise The Top Only)
• This procedure is only to be used to raise the top when the top cannot be returned to the
UP (raised) position by pressing the POWER TOP switch or is in a position in which the
vehicle cannot be driven. Please follow these emergency bypass instructions to return the
top to the UP (raised) position.
• Press the POWER TOP switch in the Top Up direction five times within two seconds and
hold the switch in the Top Up position for a minimum of two minutes.
• If damage starts to occur while in the Emergency Bypass Mode, immediately release the
POWER TOP switch and see your authorized dealer.
NOTE: This procedure may take more time to fully raise and close the power top. It is not
uncommon to see delays of up to 30 seconds before operation begins.

 

[Zeek1701]

I am having an issue with my 2011 convertible. My top will go up/down but it wont finish its cycle. The windows wont close all the way, trunk wont open, rear defrost doesn't work, and so on. Top is fully secured in the up and down position and I have no error on the dash. However I do get a "ding" from the dash but again no error to be found. Been very frustrated by this can anyone help??? Not finding too much on the net and I really don't want to take it to a dealer.

 

[jerseybeachcomber]

Great idea. It worked for me. On & off 5 times. Then hold in UP position for 2 or more minutes. I did it for 4 minutes & it worked fine. THANK YOU!!!!!!!

 

[d200]

I have a 2012 Chrysler 200 Touring model...a beautiful machine, until the limit switch went on convertible top. Within inch of closing and message "top not secured" displayed on dash....trunk hatch button inoperable and windows won't totally close. A Chrysler dealership is now working on it but I need a new limit switch and Chrysler doesn't manufacture the switches any longer...and none to be found in Canada or USA. I am very disappointed that Chrysler cannot support their product. And our only solution is to try to get a used one. Unbelievable there is no contingent plan for the raising & lowering of a convertible top and they stop making switch that obviously may be in greater need later than sooner in this vehicle's lifetime. Idea: if parts are on the "endangered" list, please let people know...Had I known, I would've purchased one on spec, just in case. There would always be a market for it.
Does anyone have any info or ideas?

 

[mrohlfing]

Convertible top issues

I have a 2012 Chrysler 200 Touring model...a beautiful machine, until the limit switch went on convertible top. Within inch of closing and message "top not secured" displayed on dash....trunk hatch button inoperable and windows won't totally close. A Chrysler dealership is now working on it but I need a new limit switch and Chrysler doesn't manufacture the switches any longer...and none to be found in Canada or USA. I am very disappointed that Chrysler cannot support their product. And our only solution is to try to get a used one. Unbelievable there is no contingent plan for the raising & lowering of a convertible top and they stop making switch that obviously may be in greater need later than sooner in this vehicle's lifetime. Idea: if parts are on the "endangered" list, please let people know...Had I known, I would've purchased one on spec, just in case. There would always be a market for it.
Does anyone have any info or ideas?

Hi i just recently bought a Chrysler 200 convertible and my top is doing the exact same thing yours is. Did you ever find out anything else on why this was happening or where to get a limit switch?

 

[mrohlfing]

Hi,
I just recently bought a 2011 Chrysler 200 convertible and my top is doing the exact same thing yours was and having all the same other issues with the rear defrost not working and the trunk not opening without a key, except I got an error message saying "convertible top not secured." Did you ever find out anything else on why this was happening or how to fix it?

 

[ChryslerCares]

Hi,
I just recently bought a 2011 Chrysler 200 convertible and my top is doing the exact same thing yours was and having all the same other issues with the rear defrost not working and the trunk not opening without a key, except I got an error message saying "convertible top not secured." Did you ever find out anything else on why this was happening or how to fix it?

Hello mrohlfing,
We regret to hear you are experiencing these concerns. We understand that you are just reaching out to other forum members for advice at this time. However, if you do choose to visit your dealer regarding this, we would be more than happy to offer our support. Please feel free to send us a private message.
Julie
Chrysler Social Care Specialist

 

[ZedKay]

Hello mrohlfing, did you get this solved. I also have a similar problem. The top won't work, I get the error message"...not secured". The trunk won't open without a key...unless the windows get stuck halfway up. Then the trunk works with a key, but then the windows don't.

I had a wire harness fixed under warranty in the trunk the last time this happened, but this time the harness looks OK.

If you managed to get this fixed I would be love to know how?

 

[tina5269]

Hello everyone -
I have a 2012 200 convertible soft top. When I try to lower the roof, I press the down button - the trunk lifts up, the tonnow moves forward, and then nothing. No sound - no movement, and then a few seconds later the display reads "convertible top malfunction."
NORMALLY the next thing would be that the latches by the windshield release, the roof would rise & retract, and the trunk would drop down.

I can't find a Chrysler dealer around me that knows how to fix their own brand of vehicle. There must be a sensor that isn't working, but I don't know where to look for it. Any ideas? Please help!

 

[Dale_K]

If you send me a PM with your email address I can send you a technical document that describes how the system operates and the location of the various switches, etc.

There is another forum sebringclub.net which for some reason I can't reach at the moment, and they are specifically about Chrysler convertibles. You might get more help there.

There is also some diagnostic software available that has similar functional capabilities to the dealer diagnostic program. It is very inexpensive and runs on a Windows laptop. Only $50 but you need a special cable (about $40) to plug into the diagnostic port. I bought this software and it will allow you to read every electronic module in the car, including the power top control module. Most likely you will have a Chrysler trouble code stored that will point you toward the problem. You should get the software and hardware. Here is a link.

https://appcar-diagfca.com/en/

 

[SavioDuarte]

Hi, I'm a dealer in Orlando Florida and just had 2 of those cars come in with top problems.

I sent the hard top to Chrysler dealer and after paying $135 to be told they ran tests and it all failed.

They wanted another $270 then if no luck another $400 also diagnose the problem.

I got fed up and took it back.

I unbolted the headed plate and did several tests myself, which took less than 1 hour ($135) they charged me at the dealer.

Bottom line, the problem is the motor that powers the latch that clamps down the top to the windshield frame.

Motor gets week and can power it all the way so that the switch sees it latched.

I checked the second soft top 200 and the problem was the same.

I found out by removing the motor and operating the latches manually and everything worked perfectly.

Top opens and closes flawlessly.

Chrysler dealerships don't know anything and charge a lot for no work performed.

Any one needing help with this, let me know. I can help.

 

[fltru103]

In regards to the above post #13.
The I.P. address of this post is invalid, which raises suspicion with me.
While I appreciate anybody wanting to help with our vehicles, I must post this message for everyone to be careful of who you reply to, or correspond with.

fltru103 - mod

 

[SavioDuarte]

I'm not sure why someone would say my IP address is invalid. I am posting thru my smart phone. Would that be why?

Anyways, I'm not trying to charge anybody. I am just trying to pay it forward.

I spent $135 for nothing, so I would like to help other people with the same problem.

As a car dealer, I'm presented with all kinds of issues and the internet always help with other people sharing the same problem and also offering the solution.

That is the reason why I posted.

Was to do my part. I have been helped many times and now is my turn to do the same.

 

[SavioDuarte]

I'm writing again from a computer, maybe this time there will be an IP address.

Anyways, I am pretty sure I got it figured out what the problem is with the convertible top for the latter sebrings and 200.

If anyone needs help free of charge, please contact me and I will be of assistance.

 

[sasafrass]

Convertable Top Stuck

I just had the same thing happen to my 2011 200S Convertable. Top is almost fully closed within a qtr inch. Only way to tell it is not fully closed is the note on the dashboard and when driving faster than 20mph you can hear the wind coming in through the small barely noticeable gap. Also trunk will not open.

 

[Chrislbush81]

I'm writing again from a computer, maybe this time there will be an IP address.

Anyways, I am pretty sure I got it figured out what the problem is with the convertible top for the latter sebrings and 200.

If anyone needs help free of charge, please contact me and I will be of assistance.

I need help with my top that is not securing... not sure how to email on here but if you can email me or even respond to this post I can give you my number. Thanks in advance

 

[SavioDuarte]

Convertable Top Stuck

I just had the same thing happen to my 2011 200S Convertable. Top is almost fully closed within a qtr inch. Only way to tell it is not fully closed is the note on the dashboard and when driving faster than 20mph you can hear the wind coming in through the small barely noticeable gap. Also trunk will not open.

Did you get this issue resolved?

 

[Cece]

On a 2012 Limited convertible, top stuck between up and down. Error message says "convertible top not secured". Switch is dead any suggestions. Cargo shield is up and locked.

This happened to my car and it was a 5 minute fix. The knob that controls the latches was stuck. Take the upper panel behind the mirrors off. There is a "star" knob in the middle. Turn it to the right until it clicks. It will restart the closing cycle and everything will work fine.