Chrysler 200 Forum banner
Cancel

Frozen screen/ fuses

666 Views 9 Replies 2 Participants Last post by  Stacy06, 
Stacy06
My Uconnect screen on my 2015 Chrysler 200 is frozen on the start up safety screen. I read to try and remove fuse and place back in, which fuse do I remove? Heeelpppp please. TIA:)
Reply
Save
Like
1 - 4 of 10 Posts
200_S_AWD
2
Welcome to the forum. You have the Uconnect 5.0 or Uconnect 8.4 radio?
The radio power fuse is F80, but you may be better served if you disconnect, pause & reconnect the neg (-) battery terminal.
Does the radio ever have times when it does get past the start-up screen & works, or is it locked on the start-up screen?

Uconnect 5.0:
Car Motor vehicle Grille Vehicle Automotive design


Uconnect 8.4:
Car Vehicle Automotive design Motor vehicle Personal luxury car


Anything plugged into the underdash diagnostic connector or any accessories added to the electrical system that might be causing interference?
See less See more
Reply
Save
Like
200_S_AWD
In its current state, it may not take the software update & may need an exchange (replacement) unit or a repair of your unit.

Software is availible at :
www.driveuconnect.com

Software Update for Uconnect® - Check For Updates

Check here to see if your Uconnect® system is due for a software update. Simply enter your vehicle identification number (VIN) to check for any updates.
www.driveuconnect.com

A 4-digit anti-theft code is present in every radio & would be necessary to 'activate' a replacement radio. If you do have to get a replacement radio, make sure that you get a proper sales receipt & the security code.
If you repair yours, the security code may have to be re-entered.
See attached TSB (not a recall). Chrysler may be covering part of the replacement cost for certain owners in certain situations.

Attachments

Reply
Save
Like
  • Like
Reactions: 1
200_S_AWD
Did this also just happen? It may be related to the radio issue as the touchscreen does the HVAC functions too.
The yellow front or rear window defrost light? That is an LED & shouldn't 'burn out' like a conventional bulb.
Font Circle Auto part Automotive lighting Motor vehicle
See less See more
Reply
Save
Like
200_S_AWD
A good used one from a reputable source should be available or you can send yours in for repair or exchange for a reconditioned unit.

Is this your radio? A brief Google search came up with this. I have not done business with this entity with a 97.7% positive feedback. It is up to you if you want to take a chance on a used one.
Use the part number 'Mopar 68237070AE' if you wish to continue your search.

Make sure that the anti-theft code is included with any radio you buy. Update it to the latest & greatest version at the driveuconnect.com website given in post #4. Without the new software, this problem could potentially re-occur:

Product Output device Font Office supplies Technology
See less See more
Reply
Save
Like
  • Like
Reactions: 1
1 - 4 of 10 Posts
Chrysler 200 Forum
We’re a forum community dedicated to Chrysler 200 owners & enthusiasts. Come join the discussion about reviews, maintenance, upgrades, and more!
Full Forum Listing
Explore Our Forums
Chrysler 200 General Discussion Forum General Discussion Chrysler 200 Engine and Technical Discussion 2015-2016 Chrysler 200 UF Engine, Tech Discussion Chrysler 200 Appearance and Body
Top