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Frozen screen/ fuses

666 Views 9 Replies 2 Participants Last post by  Stacy06
My Uconnect screen on my 2015 Chrysler 200 is frozen on the start up safety screen. I read to try and remove fuse and place back in, which fuse do I remove? Heeelpppp please. TIA:)
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Welcome to the forum. You have the Uconnect 5.0 or Uconnect 8.4 radio?
The radio power fuse is F80, but you may be better served if you disconnect, pause & reconnect the neg (-) battery terminal.
Does the radio ever have times when it does get past the start-up screen & works, or is it locked on the start-up screen?

Uconnect 5.0:
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Uconnect 8.4:
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Anything plugged into the underdash diagnostic connector or any accessories added to the electrical system that might be causing interference?
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In its current state, it may not take the software update & may need an exchange (replacement) unit or a repair of your unit.

Software is availible at :

A 4-digit anti-theft code is present in every radio & would be necessary to 'activate' a replacement radio. If you do have to get a replacement radio, make sure that you get a proper sales receipt & the security code.
If you repair yours, the security code may have to be re-entered.
See attached TSB (not a recall). Chrysler may be covering part of the replacement cost for certain owners in certain situations.


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Did this also just happen? It may be related to the radio issue as the touchscreen does the HVAC functions too.
The yellow front or rear window defrost light? That is an LED & shouldn't 'burn out' like a conventional bulb.
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A good used one from a reputable source should be available or you can send yours in for repair or exchange for a reconditioned unit.

Is this your radio? A brief Google search came up with this. I have not done business with this entity with a 97.7% positive feedback. It is up to you if you want to take a chance on a used one.
Use the part number 'Mopar 68237070AE' if you wish to continue your search.

Make sure that the anti-theft code is included with any radio you buy. Update it to the latest & greatest version at the website given in post #4. Without the new software, this problem could potentially re-occur:

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