My question is why do they complain? Did they not test drive the car before they bought it? Acura (or Chrysler) didn't MAKE them buy it.Not true, I have a ZF9 in my Acura and although some people are complaining about it on the Acura forums too, they just don't understand how these tranny work.
I'd just like to point out that my issue with this harsh shift happens when the transmission temp is at operating temperature (165-176) - it starts out "OK", but as soon as the temp reaches 165 - BAM. I fully researched and understood the 9 speed, dog clutches in it, and the 200 before I purchased. I also took the vehicle for an extended test drive - however, 30 minutes of driving in January cold in Illinois hardly gets the transmission up to operating temperature. I shouldn't have to drive to another dealership for the 3rd time. Each dealership I should've come in to contact with should have the ability to properly diagnose and fix the problem. Again - looking for input on someone who has had my concern (4-5 harsh shift when hot) and gotten it fixed, so I can share with the dealership - even if it means paying out of pocket. Love the car - hate this problem.My question is why do they complain? Did they not test drive the car before they bought it? Acura (or Chrysler) didn't MAKE them buy it.
Did the sales person do such a good job that it took the focus off how the transmission works or is not to their liking - compression braking etc...?
I test drive the crap out of a car before I buy it, I don't care if it makes the sales person nervous or not, I am paying $$$$$$$$$$ and I have to live with it so...
Listen, my family had a dealership for close to 35 years. I know not all dealerships are good and they all Don't care about their customers the same way BUT good or bad, they need to be able to replicate the issue to be able to do Something. FCA, Honda, Ford, Acura, MB, all the manufacturers are now very picky when the time comes to replace costly parts. If they can't replicate the issue, they will tell you the same thing every time. I know it is frustrating but try to get them to replicate and then you'll get a new tranny. Again, this hard shift between 4 and 5 is not unusual on these cars so it will be harder for you to sell your point but if it is a real issue, they should be able to replicate and then fix it. Good luck man.I'd just like to point out that my issue with this harsh shift happens when the transmission temp is at operating temperature (165-176) - it starts out "OK", but as soon as the temp reaches 165 - BAM. I fully researched and understood the 9 speed, dog clutches in it, and the 200 before I purchased. I also took the vehicle for an extended test drive - however, 30 minutes of driving in January cold in Illinois hardly gets the transmission up to operating temperature. I shouldn't have to drive to another dealership for the 3rd time. Each dealership I should've come in to contact with should have the ability to properly diagnose and fix the problem. Again - looking for input on someone who has had my concern (4-5 harsh shift when hot) and gotten it fixed, so I can share with the dealership - even if it means paying out of pocket. Love the car - hate this problem.
My comment wasn't really directed to you about test driving etc... You have an actual problem with your transmission that needs to be fixed (SLAMMING between shifts), at least in my opinion by your description.I'd just like to point out that my issue with this harsh shift happens when the transmission temp is at operating temperature (165-176) - it starts out "OK", but as soon as the temp reaches 165 - BAM. I fully researched and understood the 9 speed, dog clutches in it, and the 200 before I purchased. I also took the vehicle for an extended test drive - however, 30 minutes of driving in January cold in Illinois hardly gets the transmission up to operating temperature. I shouldn't have to drive to another dealership for the 3rd time. Each dealership I should've come in to contact with should have the ability to properly diagnose and fix the problem. Again - looking for input on someone who has had my concern (4-5 harsh shift when hot) and gotten it fixed, so I can share with the dealership - even if it means paying out of pocket. Love the car - hate this problem.
I'd just like to point out that my issue with this harsh shift happens when the transmission temp is at operating temperature (165-176) - it starts out "OK", but as soon as the temp reaches 165 - BAM. I fully researched and understood the 9 speed, dog clutches in it, and the 200 before I purchased. I also took the vehicle for an extended test drive - however, 30 minutes of driving in January cold in Illinois hardly gets the transmission up to operating temperature. I shouldn't have to drive to another dealership for the 3rd time. Each dealership I should've come in to contact with should have the ability to properly diagnose and fix the problem. Again - looking for input on someone who has had my concern (4-5 harsh shift when hot) and gotten it fixed, so I can share with the dealership - even if it means paying out of pocket. Love the car - hate this problem.
Is it a little harsh or slams between 4th and 5th - in other words there is a strong shudder? If it's harsh, I agree it's just how it's programmed. If it's slamming, I would take it in right away......my 2 cents, mine does it occasionally, as well as most do. For me mostly at certain speeds and loads but it's not often. It's common and I don't believe there's a fix, it's just a quirk with this zf-9. I think there's a pcm update but doesn't fix the prob. I've been livin w it since new I'm at 54000 mi no probs. (So far)
Its a pretty good bang but like i said...its not that often. Seems too do it occasionally if im going down a hill w just a little throttle. If I give it a little more throttle down the hill its fine. I did mention it at the dealer when they were doing an update and found no prob. i have the 100000mi powertrain warranty so if it changes I will bring it in.Is it a little harsh or slams between 4th and 5th - in other words there is a strong shudder? If it's harsh, I agree it's just how it's programmed. If it's slamming, I would take it in right away.
Changing the firmness between shits is an option with some programmers with older vehicles, slushy sloppy lazy shifting is annoying to me, I like the higher performance firmer shifts.
I like the shift firmness on mine, so much so that I have my TCM back to one of the first tunes. It's funny all the "fixes" they released - I have had no lights, warnings, or symptoms of any kind of problem and I am back on the original TCM tune, been on it for about a year or so now. Maybe before it hits 100K I will ask them to put it back to the latest tune with all the "fixes" - then I will look at HP tuners etc...
It wasn't designed to reach it's top speed anywhere near it's top gear. Those are yesterday's cars, old news. Initial acceleration and mostly fuel economy are what newer cars are designed for. No one wants a CVT, but the advantages can't be denied so the compromise is having far more gears than what seems necessary.I like the zf-9 so far, but it is overkill for this..or any U.S. car. No Autobahn here!!!! You will never see sixth gear when playing around (around 130 mph for me) and never be able too cruise at 150 mph at 2800 rpms so....?? 7 speed plenty for me. I think the s mode is really good I use on faster open roads and hgwy. Paddles a plus for those occasions.
What did you spend your $$ on? A car with a fast trans or a slow clunky shush box?More gears are good if it's dual clutch, not if it's a slow, clunky slush box.
6 gears is fine for this country.
We all got both!
Indeed!If this is true then:It's caused by the so-called dogbone clutch and is a product of the design, not a defect.
Why do you keep acting like the ZF9 is fine?What did you spend your $$ on? A car with a fast trans or a slow clunky shush box?
3 gears + a naturally aspirated 4cyl are fine for this country too.
Don't forget the read the fine print. Of those complaints, "all documented transmission-related complaints that a FCA US dealership verifies in writing as a condition which it was able to reproduce or otherwise attests to be a valid complaint". In other words, the dealer must have felt the problem or documented it each time. Plus, "one documented but unverified transmission-related complaint".If this is true then:
A. Why is FCA settling a class action lawsuit for a TON of money? I'm looking at a payout of $2000 cash or $4000 trade because I have 6 documented cases of taking the car in for harsh shifts. It literally feels like I've been rear ended when going from 4 to 5. It happens randomly and I cannot deliberately recreate it.
There is a class action lawsuit for the 2016 Jeep's with the 9 speed also.B. Why does the class action suit only cover 2015 200s and Cherokees. 2016's have the "same" transmission.
C. Why does my 2016 Cherokee with essentially the same Engine and transmission (with more miles than my 2015 200) not have this problem?
Most of us aren't defending the transmission as much as telling others the transmission operates differently then what people are used to feeling in their old car.Its amazing to read everyone on here defending this transmission and saying that's how it's supposed to work. Meanwhile FCA has essentially admitted to a HUGE problem to be offering up that large of a Class Action payout.
