Did you figure out how to fix it?What was the cause of the headlight issue? Mine quit recently too and trying to see if there is a relay or something I cannot see.
You need to try another dealer, or a good certified mechanic.When I went to the dealership because both low and high beams went out at the same time on 2012 Chrysler 200 I was told I'd have to first purchase both headlight kits @ $250 a piece plus labor to install before they would work on my car reason was if they fixed the wiring wouldn't know if solution if didn't have new headlights. What?????? I asked if could get one for them to use and if mine weren't faulty could I return it was told would owe restocking fee. Decided to just get an oil change since there. Another mechanic took apart steering column because he had found the problem to be there in other 200's well, it didn't fix mine. I'm pretty much resigned to just having a 'daytime car' and in MIchigan that's about 8 hours a day in the winter. I fear it's the TIPM, thanks FCA for having a unit that has to be replaced every time one function fails.
The way these headlights work, there is only one bulb on each side, low beam. The high beams are created by using a motor that aims a reflector, so it's the same bulb performing both functions. So, if a bulb is out, by definition, low and high are out on that side.When I went to the dealership because both low and high beams went out at the same time on 2012 Chrysler 200 I was told I'd have to first purchase both headlight kits @ $250 a piece plus labor to install before they would work on my car reason was if they fixed the wiring wouldn't know if solution if didn't have new headlights. What?????? I asked if could get one for them to use and if mine weren't faulty could I return it was told would owe restocking fee. Decided to just get an oil change since there. Another mechanic took apart steering column because he had found the problem to be there in other 200's well, it didn't fix mine. I'm pretty much resigned to just having a 'daytime car' and in MIchigan that's about 8 hours a day in the winter. I fear it's the TIPM, thanks FCA for having a unit that has to be replaced every time one function fails.
Hi Glynn,When I went to the dealership because both low and high beams went out at the same time on 2012 Chrysler 200 I was told I'd have to first purchase both headlight kits @ $250 a piece plus labor to install before they would work on my car reason was if they fixed the wiring wouldn't know if solution if didn't have new headlights. What?????? I asked if could get one for them to use and if mine weren't faulty could I return it was told would owe restocking fee. Decided to just get an oil change since there. Another mechanic took apart steering column because he had found the problem to be there in other 200's well, it didn't fix mine. I'm pretty much resigned to just having a 'daytime car' and in MIchigan that's about 8 hours a day in the winter. I fear it's the TIPM, thanks FCA for having a unit that has to be replaced every time one function fails.
When I went to the dealership because both low and high beams went out at the same time on 2012 Chrysler 200 I was told I'd have to first purchase both headlight kits @ $250 a piece plus labor to install before they would work on my car reason was if they fixed the wiring wouldn't know if solution if didn't have new headlights. What?????? I asked if could get one for them to use and if mine weren't faulty could I return it was told would owe restocking fee. Decided to just get an oil change since there. Another mechanic took apart steering column because he had found the problem to be there in other 200's well, it didn't fix mine. I'm pretty much resigned to just having a 'daytime car' and in MIchigan that's about 8 hours a day in the winter. I fear it's the TIPM, thanks FCA for having a unit that has to be replaced every time one function fails.
Not sure what you mean when you say "you have to replace both for the headlights to work". There is only one headlight bulb on each side of the car for 2011-2014, and having one side out does not affect the other bulb. But if you lose one bulb, you have lost both low and high beam on that side, because high beam is just the low beam bulb reflected higher, by way of an electric shutter redirecting the light.I did go to another mechanic who after my stating what had already been done ordered a wiring harness and had to wait an additional 10 days for it to come in. Thankfully, he didn't install without doing some diagnostics and after 3.50 hours found it was the bulb after all. It's just that you have to replace both for the headlights to work whereas the one mechanic tried just the one on the right side of car, I imagine was easier to get to than the left because of the fuse box. they won't work independently. If one is bad they both go so, bottom line is please test both bulbs. Still doesn't excuse the dealership from telling me to get two light kits instead of two light bulbs. If they did that in the first place would not been without lights for a month and a half while trying to hit on someone willing to put some thought into the problem.
That's very interesting, but anyway, what I meant by both is one left and one right. Originally, a mechanic installed a new bulb on the right only. If I'm understanding it all, he needed to install both the right and left not sure which was the 'bad' one needed to replace both at the same time. This remedy is a long shot and I was lucky, kinda. At least didn't give into the whole headlight kit suggestion. Just think of the money I'd have lost for nothing.Not sure what you mean when you say "you have to replace both for the headlights to work". There is only one headlight bulb on each side of the car for 2011-2014, and having one side out does not affect the other bulb. But if you lose one bulb, you have lost both low and high beam on that side, because high beam is just the low beam bulb reflected higher, by way of an electric shutter redirecting the light.
Yep, worth a try, the bulbs were $26 each, labor about 45 minutes after finding out what to do. The diagnostics were 3.5 hours.DIY then, good to know.