Joined
·
2,246 Posts
Thought I would document my repairs to the suspension and some other issues on my 2015 200S.
I had originally made my appointment just to get an idea if my Mopar service contract would replace all those parts needed to get the suspension and ride back to original specs.
Unfortunately a CEL came on last week which added to the repairs needed. I don't care for the explanation I got to "fix" the CEL as it was described as wiring to the oil pressure sensor circuit. ( Anything is possible ! ) While investigating that, which required dropping the splash shield the tech said the oil pan is leaking, the idler pulley is noisy ( never heard it ) and the thermostat needs replacing. Of course with those repairs the advisor suggested other items not covered under the contract. A tune up ( no, spark plugs were already replaced at 95K miles ) coolant flush, which I agreed with since they are replacing the thermostat even though it was done at 100K, brake pads ( nope, already done ) and they wanted 3 hours labor to fix that wiring issue.
The suspension needed both lower control arms, both front and rear struts, both rear knuckles. All were approved by Mopar service contract center, which surprised me. Parts availability was not bad with most parts arriving in 2 to 3 days and one item being picked up a local dealer that had it in stock.
I am using a different dealer then previously. For a few reasons. The first being I lost trust in the selling dealers shop.
While I am not completely happy with this service department yet, especially with that one aspect of the so called repair related to the CEL, I will judge the final result after I get the car back.
That could take a full week or more.
Plus they never suggested a full alignment after the suspension repairs ?
I'll follow up after I get my car back.
I had originally made my appointment just to get an idea if my Mopar service contract would replace all those parts needed to get the suspension and ride back to original specs.
Unfortunately a CEL came on last week which added to the repairs needed. I don't care for the explanation I got to "fix" the CEL as it was described as wiring to the oil pressure sensor circuit. ( Anything is possible ! ) While investigating that, which required dropping the splash shield the tech said the oil pan is leaking, the idler pulley is noisy ( never heard it ) and the thermostat needs replacing. Of course with those repairs the advisor suggested other items not covered under the contract. A tune up ( no, spark plugs were already replaced at 95K miles ) coolant flush, which I agreed with since they are replacing the thermostat even though it was done at 100K, brake pads ( nope, already done ) and they wanted 3 hours labor to fix that wiring issue.
The suspension needed both lower control arms, both front and rear struts, both rear knuckles. All were approved by Mopar service contract center, which surprised me. Parts availability was not bad with most parts arriving in 2 to 3 days and one item being picked up a local dealer that had it in stock.
I am using a different dealer then previously. For a few reasons. The first being I lost trust in the selling dealers shop.
While I am not completely happy with this service department yet, especially with that one aspect of the so called repair related to the CEL, I will judge the final result after I get the car back.
That could take a full week or more.
Plus they never suggested a full alignment after the suspension repairs ?
I'll follow up after I get my car back.